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The Northlight Financial Planning – Pension Review is ready for your review. I used the client-specific charges you confirmed and included the available charts.
Sarah mentioned she might want some tax-free cash up front for the kitchen. Before you change the income plan, ask me how much she wants.
The Discovery notes record the retirement date, initial income goal, State Pension timing, preference for control and consolidation, and wish to leave any remainder to Emma.
Discovery notes – 12 Sep 2026.docxAsked: Summarise what the client wants in one or two sentences.
From first meeting
to final report.
Complex suitability reports drafted in your own Word templates
File notes from every client meeting, written back to your back office
Ask anything about any client and hand off the follow-up
Fact finds and account opening forms that fill themselves
What is given up Make this a short list: the 0.45% charge, the 0.75% cap and trustee governance.
Updated the template’s client wants summary to use two short sentences in the requested order.
Updated the cost summary to put pounds before percentages.
Updated what is given up to use a short list of lost features.
The template is published for another test. This test report was not changed.
- What the client wants · Two short sentences here please. Lead with the date and the £1,500, then one plan and Emma.
- Summary costs · Pounds first, then the percentage in brackets. That's our house style for fees.
- What is given up · Make this a short list: the 0.45% charge, the 0.75% cap and trustee governance.
Run test 2 to check my changes. If you’re happy with the template, finish and publish. That ends tuning, and you can generate documents from it any time.
Two short sentences here please. Lead with the date and the £1,500, then one plan and Emma.
Make this a short list: the 0.45% charge, the 0.75% cap and trustee governance.
Pounds first, then the percentage in brackets. That's our house style for fees.
SW Recommendation meeting with Sarah Winters Sarah Winters · 14:00 – 15:00 · In person | Record on the day | Thu 29 | ||
NQ Introductory call with Nadia Qureshi Nadia Qureshi · 12:00 – 12:30 · In person | Record on the day | Sun 1 | ||
EL Protection review with Erik and Anna Lindqvist Erik Lindqvist & Anna Lindqvist · 18:00 – 18:45 · In person | Record on the day | Tue 3 | ||
AP Annual review with Arthur Pilkington and Clare Benson Arthur Pilkington · 11:00 – 12:00 · In person | Record on the day | Mon 9 |
MB Annual review with Maggie Barrett Margaret Barrett · 55 min | Notes ready | Mon | ||
DH Retirement planning with David and Sue Hargreaves David Hargreaves & Susan Hargreaves · 1 h 00 min | Needs you | 17 Oct | ||
CO Inheritance tax planning with Chidi Okonkwo Chidi Okonkwo · 45 min | Needs you | 10 Oct | ||
SW Pension review with Sarah Winters Sarah Winters · 1 h 50 min | Needs you | 18 Sept |
Check Sarah's fact find against her pension review meeting and the documents on her file, and update anything that has changed.
I checked Sarah Winters - Client fact find against her pension review meeting and the documents on her file. I clarified her objectives, including that she prefers one plan but has not agreed to a transfer, and her request to change Northfield’s expression of wish to Emma. The fact find is ready for your review.
What did Sarah decide about her Northfield pension at her review, and what is still open before Thursday's meeting?
At her review, Sarah Winters asked for Northfield’s expression of wish to name Emma, whatever happened with the pension. She wanted a simpler arrangement, but the review record says no transfer or consolidation was agreed. The later pension review report recommends a transfer; that is advice for Sarah to consider, not her recorded decision.
Before Thursday’s meeting, the points to settle are:
- Her decision on the proposed transfer, including whether she wants to give up Northfield’s 0.45% annual charge and default-arrangement charge cap. The report’s next steps still call for application and transfer forms to be signed.
- The expression of wish. Sarah asked for the change straight away, but Northfield’s later reply still recorded Richard as the nominated beneficiary. I found no confirmation that Emma’s nomination has been completed.
- Lasting powers of attorney. The review actions say Sarah would think about them; no decision was recorded.
I found no client task or recorded deadline confirming these actions were completed.
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Templi drafts suitability reports in your own Word templates, fills client fact finds and forms, writes up client meetings as file notes, and answers questions across every client file. Anything it changes in your back office waits for a person to approve it.
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